At Eltec, we stand behind our forestry harvesting equipment and offer a comprehensive warranty program for our customers.
Our limited manufacturers warranty provides coverage for defects in materials and workmanship for a specified period of time. We also offer standard repair times (SRT), in conjunction with technical support when required, to ensure that your equipment is back up and running in a timely manner.
In addition, we provide recall notifications, field product repairs (FPR), and optional product improvements (OPI) to keep your equipment running smoothly and efficiently. We understand that downtime can be costly, so we strive to provide the highest level of technical service and support to minimize any disruptions to your operations.
Our warranty program also includes a straightforward claims process that is explained in detail as part of our onboarding process for new dealerships. Our team of experts is always available to answer any questions you may have and provide guidance on submitting warranty claims.
At Eltec, we are committed to providing our customers with the highest level of service and support, and our warranty program is just one example of that commitment. Contact us to learn more about our warranty program and how we can support your business.